Help Center
Guides and answers for members and for the organizations they belong to.
I'm a member, donor or guest
Joining, paying, events, giving, your account
I run an organization on Mybers
Setting up, members, payments, events, email
Using your organization
For members, donors and event guests. Questions about your membership itself? Contact your organization — they manage it.
Your membership
3 articles
Joining, paying and renewing dues, and your member card.
Events & classes
2 articles
Registering for events, booking classes and checking in.
Giving
1 article
Donating once, monthly or yearly, and managing your gifts.
Your account
1 article
Your member page, emails and texts, sign-in and privacy.
Running your organization
For organization owners, admins and staff.
Getting Started
13 articles
Set up your organization and learn the basics.
Members
10 articles
Managing members, levels, tags, and the member directory.
Payments & Dues
9 articles
Connect your own Stripe account, collect dues, and manage payments.
Events
14 articles
Creating events, managing registrations, and ticketing.
Email & Communications
8 articles
Sending broadcasts, email templates, and delivery tracking.
Integrations & API
4 articles
Connecting to other tools, API keys, and webhooks.
Migration
2 articles
Importing from WildApricot, CSV, and other platforms.
Plans & Billing
5 articles
Upgrading your plan, managing payments, and billing FAQ.
Need more help?
Members: contact your organization about your membership, payments or events. Organization admins: use the feedback button in your dashboard to reach our team, or email support@mybers.com.
Prefer to talk?Send a messageCall meText me