Plans & Billing

How Mybers pricing works

On the self-serve tiers (Starter, Club, and Pro) Mybers takes a flat 1% of the member dues & payments you collect. That's far cheaper than WildApricot, which bills you per contact and adds a 20% surcharge for using your own processor — with Mybers it's a flat 1% and no per-contact penalty. On top of that you pay your own processor's standard fee (for example Stripe's 2.9% + 30¢ per transaction), which goes to the processor, not to us.

What you pay Mybers

You pay a flat monthly subscription for your plan (Starter is free, Club is $39/mo, Pro is $79/mo, Enterprise is custom) plus the flat 1% on dues and any usage-based credits you choose to use, such as AI calling and SMS. You're priced by the features you use, never by how many members you have — the 1% is the same at 100 members or 50,000.

Non-dues program revenue is priced separately: class passes (monthly subscriptions on a class series), class packs (credit bundles), and shop products carry a flat 2% on every plan — the Enterprise 0% applies to dues only. Event tickets and donations are charged at the standard dues rate: 1% on Starter, Club, and Pro, 0% on Enterprise.

High-volume? Move to Enterprise

Enterprise is a flat annual fee with 0% of your dues, so orgs collecting a lot come out ahead on Enterprise. Contact sales to size it.

Where payouts go

Because Mybers uses Stripe Connect with direct payouts, your members' payments land in your own Stripe account and pay out to your bank. Mybers never holds your funds.

A flat 1% on member dues on the self-serve tiers, 0% on Enterprise — and never a per-contact penalty like legacy platforms charge.

Choosing a plan

Mybers offers four plans so you can match the platform to the size of your organization. Every plan includes unlimited members and a flat 1% on member dues (0% on Enterprise) — you're priced by features, never by member count, and never per contact.

Starter — free

The entry tier, ideal for small associations getting started. Includes core member management, payments, events, email, and your public website, with unlimited members and a flat 1% on member dues.

Club — $39/mo

For growing organizations: 5,000 emails/mo, email automations (the eight lifecycle triggers plus scheduled sends from a saved view), communications analytics (email and engagement reporting), and custom branding for your public site. Both automations and communications analytics start at Club — they're locked on Starter. Unlimited members and a flat 1% on member dues, just like the other self-serve tiers.

Pro — $79/mo

Everything in Club plus AI voice & SMS (usage-based credits), managed integration setup, 10,000 emails/mo, and priority support with an SLA.

Enterprise

For larger associations with custom needs. Includes SSO/OIDC, priority support, white-label integrations, and dedicated infrastructure. Pricing is tailored to your organization.

Changing plans

Upgrade or downgrade anytime from Billing in the Settings group of the sidebar (owner-only). Upgrades take effect immediately. Every org starts on the free Starter plan. From your Billing page you can start a one-time 14-day Pro trial — no card required, and you drop back to Starter automatically unless you upgrade.

The same price whether you have 100 members or 50,000 — you're never charged for growing your membership.

Who you're paying

SMS and AI voice are a Pro feature (Pro and Enterprise). By default they run on your own connected provider — your Twilio number for texts, your own voice provider for calls — so the per-message and per-minute cost is billed to you by that provider, not by Mybers. Your Mybers subscription is unchanged; you're paying a carrier, at carrier rates.

Mybers meters every costed send regardless, which is what powers the caps and the usage view below, and is the basis for the metered credits some orgs are billed on directly.

Caps exist so nothing runs away

A mistyped audience or a looping automation can turn into thousands of texts and real money in seconds, so each plan has hard ceilings. On Pro:

• SMS — up to 500 recipients per send and 5,000 segments per month.
• Voice — up to 200 recipients per campaign and 1,000 calls per month.

Monthly caps reset at the start of each calendar month. Enterprise is uncapped — those orgs are metered and invoiced rather than throttled. Starter and Club are zero, since the channels aren't available there at all.

Segments, not messages

SMS is counted in segments, not messages. A plain-text message fits 160 characters in one segment; go longer and it splits, and a single emoji or curly quote forces a Unicode encoding that drops the limit to 70 characters. A chatty 300-character text with an emoji is four segments, not one — against both your cap and your carrier bill. Keep texts short.

Confirm before a big send

Above a threshold the composer stops and makes you confirm the exact recipient count before it will send: 100 recipients for SMS and 50 for voice on Pro (1,000 and 500 on Enterprise). It's a deliberate speed bump on the sends you'd most regret.

Where usage shows up

Open Marketing for Usage & cost this month: meters for email, SMS segments, and voice calls against their caps, plus the billable total and number of billable sends for the month. That page is the fastest way to see how close you are to a cap before a big send.

Carriers filter promotional-looking texts hard — bare links and shouty offers are the usual cause of messages that vanish without an error. Conversational wording delivers far better. See Texting members.