Priced by features, never by members

Questions, answered

Does it get more expensive as we grow?

No. Every plan includes unlimited members, and our pricing never scales by contact count. On the self-serve plans we take a flat 1% of the payments you take through Mybers — the same 1% at 100 members or 50,000 — so your bill doesn't balloon the way contact-based tools do. Large or multi-chapter organization? Talk to us about Enterprise.

What does Mybers take from each payment?

On Starter and Pro, a flat 1% of each payment you take through Mybers — dues, joining fees, event tickets and registrations, and donations. Class passes, class packs and shop sales are 2%. Cash, checks or bank transfers you record yourself are free: we only charge when the money moves through us. Your payment processor's standard rate (e.g. Stripe's 2.9% + 30¢) is paid directly to them. Even with the 1%, you'll pay far less than WildApricot, which bills by total contact count and adds a 20% surcharge to use your own processor.

How is this different from WildApricot?

WildApricot bills by total contacts — including lapsed members, event guests, and donors — so your price climbs as your list grows, and they add a 20% surcharge if you use your own payment processor. Mybers prices by features, not member count, keeps unlimited members on every plan, lets you use your own Stripe account with no surcharge, and charges a flat 1% on payments instead of a per-contact bill — so you still pay far less.

Is there a mobile app?

Yes — Mybers installs straight from the browser on iOS, Android, and desktop, with no app store and nothing to download. That works on every plan, and admins can turn on push alerts for new signups. On Pro, your own public site installs as your organization's branded app — your name, colors, and logo icon, even on your custom domain. That's one app for your whole organization, and you can print as many QR codes as you like: your page, your events page, and every class. Each QR is a link that opens straight into the app, and the one for a recurring class always lands on the next session, so what you print never goes stale. Competitors typically sell branded apps as a pricey add-on; ours is included at no extra cost.

Can members pay for classes?

Yes. Attach a monthly price to any recurring class series and members or guests subscribe right from the class page — payments run through your own Stripe, and pass holders are recognized at check-in automatically. Class passes work on every plan with payments connected; we take a flat 2% on class-pass revenue — no per-member fees, no hardware, no percentage games. Class packs and shop sales are 2% too. Dues, tickets and donations stay at a flat 1%. Members can cancel anytime through Stripe.

Do people need an account to sign up for an event or donate?

No. Guests register for events with just a name and email, and donors can give once, monthly or yearly without creating an account. You can add your own registration questions — and attach a price to an answer, like a lunch add-on or an extra guest, charged with the ticket.

Can I try the paid features first?

Yes. Every new account starts with 14 days of full Pro, free — no card required. When the trial ends you keep everything on the free Starter plan; nothing locks and no members are cut off. Upgrade whenever it's worth it.

Do I need a credit card to start?

No. Create your account and set up your whole organization without entering a card.

How do members pay me?

Through your own Stripe account, connected with Stripe Connect — so money lands directly with you and we never hold your funds. Members pay by card or wallet (Apple Pay, Google Pay, Link). You pay Stripe's standard rate, plus a flat 1% to Mybers on payments taken through the platform. Members who'd rather pay by check or cash can — you mark them paid, and there's no fee.

How are AI voice and SMS billed?

With Mynd credits. Pro includes 100 credits a month. A credit is a minute of calling or about twelve texts. A typical renewal push, 40 two-minute calls and 150 texts, is covered; 100 calls a month is about $25 more. $50 buys 200 more. Calls are $0.25 per started minute and texts $0.02 each; an unanswered call costs nothing. Purchased credits never expire, and sends pause with an "add credits" message rather than going out half-way. Use your own phone number. Email, members, and events are always included.

What does Enterprise cost?

A fixed annual fee scoped to your size and needs (SSO, multi-chapter, dedicated infra). Contact us and we'll scope it with you.

Can I switch from another platform?

Yes — migration is free and usually done within a week. We import members, levels, events, and history from your current tool or a CSV, with a dry-run and one-click undo.

Can I cancel anytime?

Anytime. Your plan stays active until the end of the billing period, then downgrades to the free Starter plan — your data and members stay put.

Still have a question? Browse the help center or see how switching works, or talk to a person.